Frequently Asked Questions

DriveCarma is a mobile application designed to reward and incentivize safe and responsible driving for Cars / Motorbikes. It offers a range of features to help users improve their driving habits, earn rewards, and make their journeys safer and more enjoyable while on Road.

With Users consent, App leverages GPS services of mobile phone to capture driving Speed and provide valuable insights.

While the app offers free features, a Paid member would avail premium features and also entry passes to events and deals with no additional charge. Free users points redemption timelines could be different from Premium users, who stand a chance to win grand entry prizes. Subscription unlocks advanced features and enhances your overall app experience.

To start using the app, download and register your account with a valid vehicle ownership details. When you plan to go for a drive, select "Driving on" to start capturing your drive. You need to select "Driving off" to stop data capturing mode off. Basis the distance and goals achieved you'll get points, which can be redeemed for various rewards. The more responsible you drive, the more rewards you can earn.

We value and respect your privacy. We also understand that in your busy schedule you wanted to focus driving health which is much appreciated. Moreover the app is in early stages and soon there would be host of features for users to select automatic or manual mode to capture trip data while driving, only basis user consent.

Yes, we take the security and privacy of our users very seriously. All personal data collected by the app is encrypted and stored securely. We adhere to strict privacy policies and never share your information with third parties without your consent. You also have the option to request for deleting a trip.

Our app offers a wide range of rewards tailored to your preferences. You can earn cash prizes, gift vouchers, discounts on partner products and services, exclusive offers, and even insurance benefits. We partner with leading brands to ensure a diverse selection of rewards for our users. This is updated time to time.

Yes, our app is suitable for both personal and commercial driving.

As of now our app is available for Android devices only. We do not prescribe speed limits. Users have follow the traffic authorities rules per their location they operate. Speed preferences in app settings are meant to achieve goals, while users to ensure all traffic rules on speed limits are mandatorily followed while driving.

The pricing details for the premium subscription can be found within the app. We offer flexible subscription plans to cater to different user preferences. You can choose from monthly, quarterly, or annual subscription options.

To subscribe to the premium plan, simply navigate to the app's settings or subscription section and follow the instructions provided. You'll be guided through the subscription process during promotion campaigns as well.

We accept various payment methods, including credit cards, debit cards, and digital wallets. You'll have the option to choose your preferred payment method during the subscription process.

Yes, Your information is handled securely by third party payment aggregators, who employ industry standards for data security and operate with license from RBI.

Yes, you have the flexibility to cancel your subscription at any time. You can contact us hello@drivecarma.com

Currently basis users feedback we are in process of knowing the top required features, we would implement the same accordingly.

During profile setup, user has an option to enter a SOS contact number, who would be notified with last know location during road risk. However this feature is in testing phase, we welcome user feedback.

Yes, we involve our community of users to share feedback on what they need as feature in upcoming releases. However such feature has to be also recommended by many like-minded users.